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Q: Can you help me choose a plan?

Tell us what you want to create and how often you expect to use Fotogenic AI Studio. We can help you understand the plans and credits before you choose.

Q: Can you help with creating images or videos?

Yes. Tell us what you want to create with Fotogenic AI Studio and the look you have in mind. We can help you understand the tools and plan your approach. You can email reference images if they help explain your idea.

Q: Who should I contact about credits or billing?

Use this form or email support@fotogenic.ai. Include the email linked to your account and describe the credit, subscription or invoice question. Do not send payment card details.

Q: Should I use chat, email or the form?

Use chat for a quick question while the team is available. Use the form or email for a detailed request. Email is also useful when you need to include screenshots and keep the conversation in one thread.

Questions about Fotogenic AI? We’d love to hear from you.

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FAQ

A few helpful answers.

What should I include in my message?

Tell us about your question, idea or feedback and add any useful context. For account questions, include the email you signed up with. If something is not working, describe what happened and share a screenshot by email. Never share your password.

Can you help me choose a plan?

Can you help with creating images or videos?

Who should I contact about credits or billing?

Should I use chat, email or the form?

Talk to our team

We are here
when you need us.

We’re here to help you create with Fotogenic AI Studio.

Chat with us while the team is available.

Open live chat Email instead

Let’s talk.

Send us a message

We are herewhen you need us.

We are here
when you need us.